There are a number of popular transportation services in the industry such as Uber, Lyft and Sidecar. These services, introduced not too long ago, are doing their best to rip people off. The worst part is that they aren’t really held responsible in case of a mishap or any accident. Here are some ways these companies are failing to protect their customers:
You Don’t Even Know The Driver
When an Uber driver picks you and a couple of other people up who want to head in the same direction, you neither know the driver nor the other passengers. Think of the risks, first of all you are being transported by a driver who has a different profession during the day and he isn’t technically an employee of the company. You just met the driver and the other passengers through a simple smart phone app and are now exposed to a number of possible threats.
You Don’t Even Know If The Driver Is Insured
One of the biggest drawbacks of these companies is that they don’t even check driver insurance, or the insurance required to transport passengers around. This shows how easy going these companies are; if they don’t even keep a check on their driver’s insurance, they most certainly don’t do background checks on the drivers. This means the driver could be anyone, even a criminal by day and a driver by night.
Customer Support Is Absent
Another huge drawback to such companies is the lack of customer support. If you are travelling and you face problems like time delays or you feel the car doesn’t come up to the hygienic standards, you have no one to complain to!
In worst case scenarios where customers experienced drunk or aggressive drivers, they didn’t have a company phone number to call and report the driver. These companies are merely phone applications and regard themselves as third parties between the drivers and the passengers. There is no accountability, and the drivers know that they are not answerable to the company.
Controversy lingers through all the operations of these companies. Another shady aspect is their claims that they don’t charge tips at all. According to our analyses and comparisons, they charge a lot. The payments are made through the phone of the person, from which the booking is made and they call it a ‘donation’.
Now when they are actually not holding responsibility for being the core of these operations, the strange thing is that all payments are processed through these companies and they pay the drivers after making deductions. Added to that, the drivers ask you for a tip in hard cash as well.
Compared to these services like Uber, Lyft or Sidecar, if you opt to go for Safe Rides, you would experience yourself what travelling with a registered, well reputed transportation service feels like. First of all, we don’t charge you extra, as making money is not our primary objective.
We started as a 501 (c) (3) charity organization and our primary aim has always been to reduce drunken or distracted driving incidents. Holding a computer software application responsible for mishaps and accidents is not our deal, we are legit, and we provide customer support and seamless coordination with our customers.
When travelling with us you don’t have to worry about your safety, we guarantee it, that too without comprising on quality.
If you need to make a booking, visit our website or call us at 888-656-7233 for more information.